How To Register For A Blue Rewards Account

Bluish Loyalty Programme - General FAQs

What is "Blue"?

Blue is the Al Futtaim Retail Group's loyalty program. Blue enables you to shop across our various brands in the GCC & Egypt, rewarding your shopping experience by adding unlimited cashback & opening upwards 1000s of two for 1 offers.

How tin I get access to Blue?

You can download the Blue App from the Google Play store or the Apple tree App Store and create an account past registering with the following information:

What are the benefits of having this app?

Apart from making savings on some of the best retail stores you lot will as well exist rewarded with the following:

Earn unlimited Cashback
Purchase & Gift Prepaid eCards
Get admission to Blue Sectional Offers
Unlock 1000s of 2 for 1 offers across the GCC & Egypt; by shopping at two or more Al-Futtaim Retail Grouping participating brands

What are the Bluish retail brands participating in the 2-for-1 offer bargain & where I can redeem my cashback:

We accept many groovy brands and by using our offers you tin can save whilst shopping & become admission to the 2-for-1 offers. These are bailiwick to change, hither you tin can view them, Table A:

Land	Brands
Dubai & N. EMIRATES	AAPE ACE BCBG CLAUDIE PIERLOT Approximate IKEA KATE SPADE KIABI Yard&S MAJE SANDRO TED Bakery THE Sentinel Firm
Abu Dhabi & Al Ain	ACE BCBG Judge IKEA KATE SPADE M&S MAJE SANDRO TED Bakery THE Picket Business firm TOYS R US
BAHRAIN	GUESS KATE SPADE M&Southward SANDRO TED BAKER TOYS R US
Egypt	Guess IKEA K&Southward TOYS R United states of america HOMEWORKS
Jeddah	CLAUDIE PIERLOT GUESS HUGO BOSS KATE SPADE M&S MAJE SANDRO TED BAKER
Riyadh	CLAUDIE PIERLOT Judge HUGO BOSS KATE SPADE M&Southward MAJE TED BAKER
Eastern Provence	Guess M&S TED BAKER
KUWAIT	GUESS KATE SPADE M&S TOYS R Us
OMAN	Guess M&S TOYS R US
QATAR	ACE BCBG GUESS IKEA M&S MAJE SANDRO TED BAKER TOYS R U.s.

I forgot my password. How tin I sign into the Blue App?

If y'all forgot your password, but click on the 'Forgot Password' link on the Blue App. You volition and so receive an electronic mail with detailed instructions on resetting your password. You'll be dorsum to saving in no fourth dimension!

What is my username for the app?

Your username is your mobile number that yous used when y'all registered with Blue.

Do I need an cyberspace connexion to use/ admission Blueish Mobile App?

Yes, you require net connection.

Can I use a not GCC/Egypt mobile number to annals to Blue?

Yous need a mobile number from the GCC or Egypt to register. The mobile number used for registration needs to be able to receive the once password (OTP) validation lawmaking to register with Blue.

Tin I share my business relationship with other family members?

For certain you can, you tin share your email ID and password with them and they can share your account. *Restricted to two devices.

But why not have them download the app and annals their own account so they can and so take their own admission and offers?

Which languages can I use my Blue App In?

Blue is available in English & Arabic.

Can I use my membership/account for corporate purchases?

The membership to the program is non a corporate membership. Corporate B2B customers are excluded.

Bluish Wallet – FAQs

How can I bank check my 'Wallet' balance?

You can do this in your Blue App, in the "Habitation Page & Wallet Section".

Is in that location an expiry engagement on my 'Wallet Balance'?

Yes, equally mentioned in your 'Wallet Expiry' department within the App.

*Cashback has to exist redeemed within 3 months of date of purchase.

*Souvenir Menu has to be redeemed within 12 months of date of buy.

*Refunds has to be redeemed within 12 months of date of return.

Tin can I spend my bachelor 'Wallet Balance' exterior of the registered country?

Wallet Balance is but bachelor for redemption currently in the registered country

How exercise I redeem my Wallet Balance in-store?

Download the Blue App & register your details in order to start earning
Start spending at participating brands in store
Notify the cashier that you take the Blueish App & the corporeality y'all desire to redeem
The cashier will scan your Blue App barcode during checkout
Press Redeem Button on app & receive your OTP
Share the OTP with cashier – the corporeality will be redeemed from your wallet rest

How do I redeem my Wallet Balance on-line?

Download the Blue App & register your details in order to get-go earning
Showtime spending at participating brands online brands
At checkout – select the Blue wallet option & amount you lot want to redeem
Enter your Bluish app registered mobile number & you will receive an SMS OTP for verification
Please enter the OTP & proceed to complete purchase

What happens if I want to return an particular purchased using Wallet Balance?

The amount will be retuned in the 'Wallet' under refunds section.

What happens if I return an item purchased online?

You volition be refunded your corporeality in the mode of payment you used for the transaction

Bluish Cashback – FAQs

How exercise I earn/collect cashback?

Get-go earning cashback as presently equally you commencement spending at whatever participating brands Link listed on the Bluish App (in-store and online) as follows:

Spend any corporeality (in the relevant local currency) to earn 1% cashback (i.due east. spend 100 AED earn 1 AED cashback or equivalent currency).
Cashback earned at select participating brands may have upward to 72 hours to reflect in your account
Cashback will be part of your overall Blueish Wallet
Cashback is valid from 3 months from date of purchase.

^*(IKEA & Marks & Spencer online purchases are exempt from collecting cashback).

Steps to earn/collect Blue cashback in-shop

Download the Blue App & register your details in order to start earning
Commencement spending at participating brands in shop
Notify the cashier that you have the Blue App
The cashier will browse your Blueish App barcode during checkout

Steps to earn/collect Blue cashback online

Download the Bluish App & register your details
Get-go Spending at Al-Futtaim Retail Group participating brands online Table A beneath (brands participating online include: ACE, Toys R Us, & Kiabi).
During checkout online, your cashback amount will exist automatically updated in your balance in the Blue App

^*Please ensure the aforementioned mobile number is entered online as you take registered in the Blue App

Which retail & partner brands tin I earn cashback?

State	Brands
Dubai & N. EMIRATES	AAPE ACE BCBG CLAUDIE PIERLOT Gauge IKEA KATESPADE KIABI Chiliad&S MAJE SANDRO TED BAKER THE WATCH Business firm TOY R United states KALYAN JEWELLERS
Abu Dhabi & Al Ain	ACE BCBG Gauge IKEA KATESPADE M&S MAJE SANDRO TED BAKER THE WATCH Firm TOYS R The states KALYAN JEWELLERS
BAHRAIN	Estimate KATESPADE One thousand&Southward SANDRO TED BAKER TOYS R U.s.a.
EGYPT	GUESS IKEA M&S TOYS R Us HOMEWORKS
Jeddah	CLAUDIE PIERLOT Guess HUGO BOSS KATESPADE Chiliad&S MAJE SANDRO TED Bakery
Riyadh	CLAUDIE PIERLOT Gauge HUGO Dominate KATESPADE M&S MAJE TED BAKER
Eastern Provence	Gauge Thousand&S TED BAKER
KUWAIT	Guess KATESPADE Thousand&S TOYS R Us KALYAN JEWELLERS
Oman	GUESS M&S TOYS R United states of america KALYAN JEWELLERS
QATAR	ACE BCBG Judge IKEA Chiliad&S MAJE SANDRO TED BAKER TOYS R United states of america KALYAN JEWELLERS

Which brands can I redeem cashback?

State	Brands
Dubai & N. EMIRATES	AAPE ACE BA&SH BCBG CLAUDIE PIERLOT Guess IKEA KATESPADE KIABI M&S MAJE ROBINSONS SANDRO TED BAKER THE Scout Firm TOY R US
Abu Dhabi & Al Ain	ACE BCBG GUESS IKEA KATESPADE Grand&S MAJE SANDRO TED Baker THE WATCH Business firm TOYS R US
BAHRAIN	Estimate KATESPADE M&South SANDRO TED BAKER TOYS R Us
EGYPT	GUESS IKEA M&S TOYS R Usa HOMEWORKS
Jeddah	CLAUDIE PIERLOT GUESS HUGO BOSS KATESPADE M&Due south MAJE SANDRO TED Baker
Riyadh	CLAUDIE PIERLOT GUESS HUGO BOSS KATESPADE Yard&S MAJE TED Baker
Eastern Provence	GUESS M&S TED Baker
State of kuwait	GUESS KATESPADE Yard&S TOYS R US
OMAN	Gauge M&S TOYS R The states
QATAR	ACE BCBG Approximate IKEA Grand&South MAJE SANDRO TED BAKER TOYS R Us

Blueish Exclusive Offers – FAQs

What brands fall under Blue Retail Brands that offer Blue exclusive offers?

We have many cracking brands and by using our offers you can save whilst shopping. These are subject to change, here you can view them

How long are Blue exclusive brand offers valid for?

Blue exclusive offers depend on the individual brands. You can find the offer duration details within the offering itself.

How many times tin I use a Blue exclusive brand offering?

Depending on offer terms & atmospheric condition, you can use each offer an unlimited amount of times or just once, but but ane offer is available per transaction.

Where can I use the Bluish exclusive offers in my app?

Your Bluish sectional brand offers are valid in participating Al-Futtaim Retail Group brand locations across the United Arab Emirates, Kingdom of saudi arabia, Bahrain, State of kuwait, Oman, Qatar & Arab republic of egypt only.

*These offers are currently available at offline stores simply and are not available for utilise online.

two for 1 Offers – FAQs

How do I unlock two for 1 Offers?

Store in two or more Al-Futtaim Retail Grouping participating brands to unlock grand'due south of offers (the range of merchant offers available in your Blue loyalty program will vary depending on the region and the number of Al-Futtaim Retail Group participating brands shopped at).

The more participating brands you store at the more two for 1 offers that will be bachelor to you lot!

How does the 2 for 1 offer piece of work?

Your 2 for 1 offers are actually piece of cake to us, Run into 'Rules of Utilize' for more information on how to use these offers.

How do I redeem a 2 for 1 offer?

When requesting your pecker notify the merchant that you intend to redeem a 2 for 1 offer
Tap on the offer yous wish to redeem within the Blue App
Inquire the merchant to enter their PIN

You lot'll then go a success screen showing your estimated savings amount, which y'all can share to Facebook or Twitter for bragging rights and kudos.

How do I call back the redemption code for a redeemed 2 for one offer?

If you need to retrieve the redemption code to give to the merchant, please follow the below steps:

Select a category such equally Nutrient & Drink
Select the three dots at the bottom of the screen
Select "Redemption History" from the menu list
Click on the offering you wish to take the number from

I take redeemed a two for 1 offer at one location, but the offer is showing every bit redeemed at all locations on my App.

There are iii offers per merchant. When you redeem an offer, it volition show as redeemed in all merchant locations. Once yous have redeemed all three offers, all locations will be locked.

Do I have access to the Rules of Use via my App?

Yes, you tin easily access the Rules of Use from each Offering in your app and via the profile settings in your app.

If I get to a participating outlet and striking redeem on an offer, simply find that they practise not accept the offer for some reason, can I cancel the redemption?

Yous can cancel the redemption at any indicate until the teller successfully enters their merchant PIN. Notwithstanding, if the teller has entered their merchant Pivot and the redemption is complete, it cannot exist reversed. We are unable to reinstate mobile offers inside the Blueish App.

How does the App work when using a Dazzler & Fitness offer? For example, when I go to a spa alone, how tin can I utilize my next offer?

After the standard redemption steps, the spa will provide you lot with a certificate/voucher for yous to present the next time you visit the outlet.

The document/voucher will contain the verbal details of your next free treatment or service. You may employ the certificate/voucher for:

Another complimentary treatment for yourself during your current visit or to extend your treatment.
A complimentary treatment for a family member or friend to use during your visit.
A complimentary treatment or service at a later date only before the expiration engagement of your production.

^*These offers fall into the following categories: Spas, Medical & Wellness, Dental Clinics, Beauty, Pilus & Nails, Gents Grooming, Health & Fettle.

What are the restrictions on the offers?

Your unlocked offers have very few redemption restrictions and are valid throughout the year, excluding some key public holidays. Encounter 'Rules of Employ' for more data on the days your offers will not exist valid.

How many offers are in that location for each unlocked merchant?

Each merchant contains iii offers shown as either a pct off or buy-one-get-one-free offer. When you redeem an offer, it will evidence as redeemed in all merchant locations. In one case you have redeemed all three offers, all locations will exist locked.

How many offers can I use at i time?

A maximum of 4 offers can be used at once. Y'all can use one offer per ii people and a maximum of four offers per 8 guests.

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